Under the Singapore Law, consumers can report a defective item within six months of delivery of goods or services. The Singapore Parliament passed the “Lemon Law” on 9 March 2012 to strengthen consumer protection in Singapore.
The burden of proof lays on the retailer (seller) to prove if the defect did not exist at the time of delivery to the consumer (buyer). Otherwise, the consumer can request for repair or a replacement, and if not possible, ask for a reduction in price, or even a full refund. The rights afforded to consumers by lemon laws may exceed the warranties expressed in purchase contracts. Lemon law is the common nickname for these laws, but each state has different names for the laws and acts.
The Lemon Law assures both locals and tourists that the products they buy are of good quality, thus improving the image of the retail industry in Singapore as a whole.